The fine print, in plain English.

Because every packet is custom-built around the people on your list, we do not accept returns or exchanges. Once your monthly packet has been prepared and mailed, it cannot be refunded.

If something arrives damaged or the wrong card was included, please email us within seven days of delivery and we'll make it right.

All packets ship via USPS  within the United States. We drop packets at the post office by the 1st of each month.

Once a packet is with USPS, we are not responsible for lost, delayed, or mis-delivered packages. If your packet doesn't arrive within a reasonable window, please reach out and we'll do our best to help track it down — but we can't guarantee replacement of lost mail.

You are responsible for keeping your shipping address and every recipient address in your account accurate and up-to-date. We cannot refund or replace packets or individual cards that ship to an incorrect address entered by you.

If you catch an address mistake before the 15th of the month, log into your account and update it — your changes are used the next time we build a packet.

Subscriptions are billed on the 15th of every month, no matter your sign-up date. There is no proration and no double-billing.

You can cancel any time from your account. If the cards you've already received exceed what you've paid for on a per-card basis (packets run a month ahead of billing), a small reconciliation fee may apply at cancellation. We'll always show you the amount before you confirm.

Love Posted is a small, family-run Christian company. We serve customers of all backgrounds and will never discriminate against anyone based on who they are.

At the same time, we reserve the right to decline specific card requests that don't align with our beliefs — for example, custom occasions added through the planner that celebrate content contrary to our Christian convictions. If a request can't be fulfilled, we'll reach out, remove that occasion from your plan, and it simply won't be included in your packet. Your subscription and every other card on your list continue as normal.

Questions about any of the above? Email love.posted.cards@gmail.com and we'll respond within a day.